Privacy Policy

At JB STEEL BEAMS, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our website or purchase our steel products.

1. Information We Collect

We may collect and process the following types of personal information: 1.1 Personal Identification Information: Name, email address, phone number, billing and shipping address. 1.2 Order Details: Information related to the products you purchase, including measurements and specifications. 1.3 Payment Information: Payment card details (processed securely through third-party payment gateways). 1.4 Website Usage Data: Information about your interaction with our website, including IP address, browser type, and cookies.

2. How We Use Your Information

We use the information collected for the following purposes: 2.1 To process and fulfil your orders. 2.2 To provide customer support and respond to your inquiries. 2.3 To improve our website and user experience. 2.4 To comply with legal and regulatory obligations. 2.5 To send promotional emails or offers (only if you have opted in).

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with: 3.1 Service Providers: Third-party companies that assist us in processing payments, delivering orders, or hosting our website. 3.2 Legal Authorities: When required by law, or to protect our rights, safety, or property.

4. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

You have the following rights regarding your personal information: 5.1 Access: Request a copy of the personal data we hold about you. 5.2 Correction: Request corrections to inaccurate or incomplete information. 5.3 Deletion: Request the deletion of your personal information (subject to legal or contractual obligations). 5.4 Opt-Out: Unsubscribe from marketing communications at any time. To exercise these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user behaviour and improve our site. You can manage or disable cookies through your browser settings, though some features of our website may be limited.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us